The registration and score reporting services on this website will be temporarily unavailable for system maintenance on Tuesday, August 25, 2026, between 7:30 AM – 4:30 PM ET / 6:30 AM – 3:30 PM CT / 5:30 AM – 2:30 PM MT / 4:30 AM – 1:30 PM PT / 3:30 AM – 12:30 PM AKT / 2:30 AM – 11:30 AM HAT. We apologize for any inconvenience. Online-proctored exams scheduled during this time will not be affected; however, there may be a brief period where appointments may not be started. If you cannot begin your appointment, please wait a short period and then try again .

Contact Us

Registration & Taking Your Test

You may register or withdraw through your account.

If you need additional assistance, contact the testing program customer service:

Email:	Send us a message
Phone:	(800) 215-0997 (toll free, US and Canada only) Mon–Fri: 8:00 a.m.–7:00 p.m. central time, excluding holidays
Mail:	Wisconsin Program Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

Schedule, Reschedule, or Cancel

You may schedule, reschedule, or cancel your registration through your account.

If you need additional assistance, contact the testing program customer service:

Email:	Send us a message
Phone:	(800) 215-0997 (toll free, US and Canada only) Mon–Fri: 8:00 a.m.–7:00 p.m. central time, excluding holidays
Mail:	Wisconsin Program Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

Test Center Information

If you need directions or information about how to find your test center:

Web:	www.pearsonvue.com/wi/dpi Includes chat and email
Phone:	(800) 989-8532 Mon–Fri: 7:00 a.m.–7:00 p.m. central time Sat: 7:00 a.m.–4:00 p.m. central time Excluding local holidays, as posted on VUE's Customer Service page

Scoring & Reporting

Email:	Send us a message
Phone:	(800) 215-0997 (toll free, US and Canada only) Mon–Fri: 8:00 a.m.–7:00 p.m. central time, excluding holidays
Mail:	Wisconsin Program Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

Requesting Alternative Testing Arrangements

General Questions

Email:	Send us a message
Phone:	(800) 215-0997 (toll free, US and Canada only) Mon–Fri: 8:00 a.m.–7:00 p.m. central time, excluding holidays
Mail:	Wisconsin Program Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

Licensure Requirements & Which Tests to Take

Contact the Wisconsin Department of Public Instruction for information about licensure requirements.

Web:	https://dpi.wi.gov/licensing/general
Phone:	(800) 441-4563
Fax:	(360) 586-0145
Mail:	Department of Public Instruction 125 S. Webster Street P.O. Box 7841 Madison, WI 53707-7841

Live customer support will not be available during the following holidays:

Jan 1–2, 2026
Jan 19, 2026
May 25, 2026
Jun 19, 2026
Jul 3, 2026, limited holiday hours 8 a.m.–4 p.m.
Sep 7, 2026, limited holiday hours 8 a.m.–4 p.m.
Nov 26, 2026
Nov 27, 2026, limited holiday hours 8 a.m.–4 p.m.
Dec 25, 2026

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